Help

Frequently asked questions

Can you guarantee first page on Google?

No — and be careful with anyone who does. Google decides rankings, and its algorithm changes often. We guarantee the work listed in your plan, clear reporting and honest advice. We never use tactics that risk a penalty for your site.

Is the ad budget included in your fee?

No. Advertising budgets are paid by you directly to Google or Meta from your own account and card. Our management fee is separate, fixed, and shown on each package. We never mark up ad spend.

How long until SEO shows results?

Technical fixes and Google Business Profile work can show changes within weeks; content and authority usually take three to six months to show clearly in traffic. Your monthly report shows progress against the baseline we record at the start.

Do I have to sign a long contract?

No. Plans are prepaid one month or one quarter at a time and never renew automatically. We send an invoice before each period ends; if you don’t pay it, the plan simply stops. SEO works best with consistency, so we recommend at least three months — but it’s your choice.

Who owns the ad accounts, analytics and content?

You do. We work inside accounts registered to your business and are added as users. Content we write for you is yours once the period is paid. If we part ways, you keep everything and simply remove our access.

What’s in the monthly report?

The work we did, the key numbers from your analytics, Search Console and ad accounts compared with last month and the baseline, what worked and what didn’t, and the plan for next month. We go through it with you on a call on the larger plans.

Do you work with businesses outside Pakistan?

Our plans are priced in PKR for Pakistani businesses and we know local search and advertising best. If you sell into other countries from Pakistan, ask us — we will tell you honestly if we are the right fit.

Can you send bulk email or WhatsApp messages to a list I bought?

No. We only email people who have agreed to hear from you. Bought lists damage your sender reputation and can break the law and platform rules. We help you grow an opt-in list instead.

How do I pay?

At checkout choose Raast QR (scan with any Pakistani bank or wallet app), JazzCash or Easypaisa (we send a payment request to your app; approve it with your PIN). You approve every payment yourself — we never see your PIN or OTP. How to pay

Will I get an invoice?

Yes. Every paid order has a receipt you can print or save as PDF from Account → Orders. It shows our registered business details and any tax.

Can I get a refund?

Yes, in the cases described in our Refund & Cancellation Policy. Refunds go back to the account you paid from.

How do I contact you?

Use the contact form, email [email protected] or call [Support phone] (Monday–Saturday, 10:00–18:00 PKT). Each message gets a ticket number.